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AI Agent2026-05-17

Voice Agent

Also known as: 音声エージェント / Voice AI Agent / 音声AIエージェント

AI agent using speech as its primary interface, combining real-time STT and TTS for phone support automation and voice command workflows.


Overview

Voice Agents are built on platforms such as OpenAI Realtime API, NVIDIA PersonaPlex, and xAI Grok voice API. Full-duplex support reproduces natural conversational pauses and interruptions, enabling deployment in phone support and 24-hour customer service.

2026 Trends

The arrival of GPT-Realtime-2 and OpenAI gpt-realtime-1.5 has popularised reasoning-capable voice agents that handle complex tasks beyond simple Q&A. Dictation-specific tools like Aqua Voice are also gaining traction.

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