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AI Agent2026-05-17

Voice Agent

Also known as: 音声エージェント / Voice AI Agent / 音声AIエージェント

AI agent using speech as its primary interface, combining real-time STT and TTS for phone support automation and voice command workflows.


Overview

Voice Agents are built on platforms such as OpenAI Realtime API, NVIDIA PersonaPlex, and xAI Grok voice API. Full-duplex support reproduces natural conversational pauses and interruptions, enabling deployment in phone support and 24-hour customer service.

2026 Trends

The arrival of GPT-Realtime-2 and OpenAI gpt-realtime-1.5 has popularised reasoning-capable voice agents that handle complex tasks beyond simple Q&A. Dictation-specific tools like Aqua Voice are also gaining traction.

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OpenAI gpt-realtime-1.5 and the Official realtime-voice-component — A Practitioner's Look at the New Voice-Agent Stack [2026]
OpenAI released the gpt-realtime-1.5 audio model on February 26, 2026, and openai/realtime-voice-component on GitHub provides an official React reference for voice UIs. This article summarizes the documented gains (+5% audio reasoning, +10.23% transcription, +7% instruction following), pricing, the component's positioning as a reference implementation, and practical considerations for business adoption.
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NVIDIA PersonaPlex 7B Complete Guide — Real-Time Full-Duplex Voice AI Architecture & Use Cases [2026]
NVIDIA PersonaPlex 7B, released in January 2026, is an open-source voice AI that integrates the traditional ASR→LLM→TTS pipeline into a single end-to-end model, achieving true full-duplex voice interaction. This guide covers architecture, performance benchmarks, setup procedures, and practical use cases.
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xAI Grok Audio APIs Complete Guide — TTS ($4.20/M chars) + STT ($0.10/hour) Undercutting Competitors by 60% [2026]
Complete guide to xAI's Grok TTS and STT APIs, officially bundled on April 17, 2026. TTS at $4.20/1M characters and STT at $0.10/hour (batch) undercut competitors by 60%. Grok STT achieves a 5.0% entity recognition error rate — the best in the industry. Covers API usage, benchmarks, and real-world use cases.
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OpenAI GPT-Realtime-2 and the Three New Voice Models — A Practitioner's 2026 Look at Reasoning Voice Agents, Live Translation, and Streaming Whisper
On May 7, 2026, OpenAI released a trio of new voice models: GPT-Realtime-2 (the first voice model with GPT-5-class reasoning), GPT-Realtime-Translate (live translation across 70+ input / 13 output languages), and GPT-Realtime-Whisper (streaming speech-to-text). This article summarizes capabilities, benchmark deltas vs 1.5, pricing, when to pick which, and the upgrade decision from 1.5 — based on official information.

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